Accounting software implementation and upgrade is a confusing chore, not an exciting design adventure to many users. Every business wants the best quality, easy-to-use accounting software that installs instantly and costs next to nothing. Of course that doesn’t exist.
Developers in software industry are experts in software design and promising whatever it takes to get the product off the shelf while leaving the details of software implementation, training and support services up to others.
So, success in choosing new accounting software package is one thing, successfully implementing it is yet another process.
When implementing new software, successful implementation means everyone in the chain succeeds. The software design teams, software vendors, implementation partners and users.
Here are some valuable implementation tips and techniques I employ to avoid failure in the process.
Involve Other Users.
Unless you are the only user, always involve other users in the implementation plan. New technology requires that users alter the way they have always done things. In fact, research shows that people don’t like change; they tend to resist and often complain
Phase Out The Old System One Module After the Other.
This is best approach to take when implementing new software. Most users look at new software as “charm” that will fix all the problems they have had with the old system. So a negative impact on the day to day operations may increase resistance.
Know What You Are Doing.
If you choose to implement your accounting software without the help of an implementation partner or a consultant, be sure that you know what you are doing and not by try and error method.
When implementing new accounting software, chances are that you will be working with valuable financial data from another source such as your old accounting system.
If you are not sure about the implementation process, do not take chances; let the process be handled by professionals using proven software implementation methodology.
Prepare Users to Adapt to Change.
Change management is a process, not an event it should occur continuously throughout the implementation process. Be patient! You should never assume that everyone is going to accept the new accounting software without resistance.
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