Consumer Rights & Computer Literacy

Posted by Accounting Diary

The subject of computers, Software, data management systems and other related topics bring out mixed and sometimes unpleasant feelings among some small business owners and consumers.

Computer literacy, or the ability to understand computer use for Accounting is a growing concern worldwide, particularly in the current era we are living in. It is clear that a consumer or user who is computer literate has a huge advantage over one who is not.

In recent years and months, millions of people and businesses have lost huge sums of money. For some it may have been due to entrusting their money and business operations to people and organizations without detailed knowledge about a particular accounting system to protect their interest. One such example in mind is the story in the post about the alleged debit card fraud which hit Zambia .For some consumers it may be due to wrong product choice because of unforeseen circumstances such as lack of information .while for others, wrong product choices may be due to dishonest or misleading advertising.

We all as Consumers of products and services have the right to be informed, be given facts needed to make informed decisions and to be protected against dishonest or misleading advertising and most importantly, we all have the right to choose and select from the range of accounting products and services, offered at competitive prices with an assurance of satisfactory quality and service.

But don’t get me wrong, just because you are computer literate does not mean you will not make mistakes when choosing products and services. It only means that you will make few mistakes . Most importantly, you will clearly be able to understand the proper use of the service. Every Accounting system has risks and the solution is to be aware of how to prevent these risks. I earlier outlined some of "The Most Deadly Online Banking Mistakes" you must never make just to help users of various online payment systems understand some measures to take into account.

When you understand things better, your analysis will be in place. As the banking sector and other financial service providers continue to launch new accounting products and services, it is critical for the masses to be computer literate.

With more choices of products and services comes the potential for more confusion and frustrations. The best way to avoid this is to educate yourself and encourage others to actively seek Computer education.

As a matter of fact, all consumers of products and services have the right to education and to acquire knowledge including skills to make informed and confident choices about accounting products and services.

Today’s advice is, If you don’t have the knowledge to make an informed and confident decision about an accounting product or service always consult an Expert.

About the Author:

Fixed Asset Consultant at Prosperity Agencies Limited with over 10 years practical experience in physical verification, bar-coding of assets and fixed asset software implementation +260 211 239859


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